Frequently Asked Questions


When will my order ship?
Most orders ship either same day or within 24 hours.  Please allow up to one week for custom or monogrammed orders

Where is my order made?
All of our products are proudly made in the USA.  We have manufacturing partners in Massachusetts, New York City, and Los Angeles.

Returns
Returns are available for all unworn/unused goods.  For the US Domestic we will provide a label for return shipments.  For international orders the customer is responsible for providing their own shipping label since carriers vary from country to country.  Returns will be processed and refunded upon receipt.  

Returns from Wholesale
We cannot accept returns on behalf of our retail partners.

International Shipping
For all international orders the billing address must match the shipping address.  Any orders that are flagged by Shopify will be refunded.  We are not responsible for any orders shipped via USPS Standard International Mail that result in a delayed or lost parcel.  For the most reliable international shipment please use International Mail Priority.  Items shipped internationally are subject to local import duties and taxes which are the customer's responsibility.  Please review your local tariffs.